Terms Of Service
Last Updated: 16 November 2023
Terms Of Service for Wepwawet Hosting
Wepwawet Hosting is prohibited by law to allow the following groups of users to purchase services:
- Users not able to sign legally binding contracts
- Users under the age of 13 without parental consent
- Users living in countries sanctioned by the Netherlands, or users otherwise unable to purchase Dutch goods or services
Wepwawet Hosting reserves the right to modify or replace any part of this agreement without warning or notice. We will notify you of any changes by posting the new agreement on this page. You are advised to check this agreement periodically in case of changes. Changes to this agreement are in effect from the moment they are posted on this page.
3. Refunds and Disputes
Services are eligible for a full refund without questions asked during a 24 hours period after the original engagement into the subscription and or first payment. After this period, refunds will not be issued. Refunds cannot be requested without probable cause by the user. You must open a ticket for this. You may only request a refund once. This measure is there to prevent abuse of the Refunds and Disputes policy.
The only services that are not refundable are our Cloud Servers, VPS, additional IPs, licenses, domains, and account credits.
Termination is defined as a service terminated by Wepwawet Hosting and terminations are usually without refunds. Terminations can be done for any reason, or no reason at all. An example of a reason for termination is a chargeback on payment. Whether or not you win the case, the service will be terminated without a refund. You will also be banned from purchasing services from us in the future.
To terminate your services, cancel your service at our billing area. A cancellation can be induced at any point and executed immediately or at the end of the billing period. As Wepwawet Hosting does not have access to the client's billing accounts, we cannot and will not be responsible for unintended payments made by using an automatic payment subscription service. Accidental payments may or not be refunded, if an accidental payment has been made make sure to contact the support in a timely manner so we may be able to provide a solution for this.
If you can not pay for your service you will need to reach out to Wepwawet Hosting immediately so we can look for a solution together otherwise it might get terminated and might result into the lost of data or additional costs.
If your service is overdue it will get suspended within 1 day (24 hours) and it will get terminated within 20 days, which means that we will store your data for approximately 20 days before it will automatically be deleted. This action is irreversible.
Wepwawet Hosting under no circumstances whatsoever is responsible for data loss, disruption of information (including that of unauthorized access to our services), or any other loss of data. Wepwawet Hosting shall not be held liable for disruption, delay, or disconnection of services for any period of time.
Support is an additional service provided by Wepwawet Hosting for free. It is not guaranteed, and we may remove this service at any given time with or without notice and/or warning.
10. Unfair Usage
If Wepwawet Hosting finds your service using any type of system to bypass our set limits, you and your service are subject to Termination. This also applies to our unmetered storage on game services, you are not allowed to abuse our unmetered storage, they are only meant for files crucial to your game services.
11. Illegal Usage
Your services may not be used for illegal purposes directly or indirectly. If your services are used for these purposes, you and your services will be subject to Termination.
12. Network Disruptions/Unfriendly Activity
Use of your service to disrupt Wepwawet Hosting's network or other networks is strictly prohibited. This includes Denial of Service (DoS) attacks against another network or user on the internet. Interference with our own network as well as other networks will subject your services to Termination. Wepwawet Hosting's DDoS protection is also an additional service and is not guaranteed. If a DDoS attack gets past our filter, please inform us immediately so we can solve the issue. DoS and DDoS attacks are illegal, and your information will be forwarded to your local law enforcement authority if you are found to be taking part in one.
13. Account Inactivity
An inactive client is defined as a client with no active products, services, addons, or domains for a period of 6 months or longer. After 6 months of inactivity, we reserve the right to delete inactive clients if we choose to do so. This progress is irreversible and will erase all of the customer's data.
Attempts of any type of fraud at Wepwawet Hosting will subject your services and account to Termination. Also, your information will be forwarded to a fraud database, and you will not be able to purchase from Wepwawet Hosting and many other companies that use this fraud database.
Our service prices are updated automatically on a daily basis to adjust for the then-current exchange rate. We may disable this daily adjustment and freeze our exchange rates or modify them to how we see fit. This doesn't affect the prices for the existing services on a customer account. However we may increase or decrease the costs of our services in the future, You will be informed in an adequate time frame if one of your existing services is affected by an price increase.
- You are not allowed to communicate publicly about how much of a percentage you receive or how much money you make from the programs.
- Percentages might be different between individuals for various reasons. These reasons remain private and are based on individual agreements.
- You will remain in the programs for the duration of the collaboration.
- We have the right to remove you from the programs for any reason or no reason.
- We have the right to refuse withdrawal in case of acts of god or financial reasons.
- We have the right to change the minimum withdrawal amount.
- We have the right to change the commission cycle.
- We have the right to change the commission amount.
- Violating these terms will result in the termination of your account/agreement and removal from the programs.
17. Business Information.
- Address: De Nieuwe Erven 3 Unit: 11408 5431NV Cuijk
- Legel Entity: Sole Proprietor