How can we help?
We’re here to make your hosting experience as smooth as possible. Open a ticket, read a guide, or check the status of our network.
- 4.9 on Trustpilot (opens in a new tab)
- Tickets in Discord
- Guides for the panel and games
Ways to get help
Start with
these guides.
Step-by-step help with plans, splits, switching games and more.
All guidesHow do I connect to my server?
After payment you receive the login details for our panel. Log in, start your server, and connect with the IP address and port shown there. The guides explain it step by step.
How do I install mods or plugins?
Open the Mods or Plugins tab in the panel, pick what you want and click Install. Your own files can be uploaded in the file manager.
How do I upgrade my plan?
In the billing area, open your service and choose the upgrade option. Your server is upgraded with no downtime; restart it to apply the new resources.
Which payment methods do you accept?
Credit and debit cards, PayPal and several other options. All payments are processed securely in our billing area.
Still need
help?
Our team is ready to help with any issue or question you have.